24 June 2026Guides
Warranty
Our warranty program protects your investment by providing reliable coverage for eligible manufacturing defects and dedicated after-sales support:
Protecting Your Investment with Confidence
At Strengthbae, we stand behind the quality of every product we offer. Our warranty program is designed to protect your purchase against eligible manufacturing defects and ensure you receive reliable support whenever you need it.
Manufacturing Defects
Our warranty covers defects in materials and workmanship that occur under normal use during the applicable warranty period.
What's Not Covered
Our warranty does not cover damage caused by:
- Normal wear and tear
- Improper installation or assembly
- Product misuse or negligence
- Unauthorized repairs or modifications
- Cosmetic damage that does not affect functionality
- Damage caused by accidents, natural disasters, or improper storage
How to Claim Your Warranty
Contact Our Support Team
- Reach out to our customer service with your order number and a brief description of the issue.
Submit Product Information
- Provide clear photos or videos of the affected area along with proof of purchase.
Product Evaluation
- Our technical team will review your claim and verify whether it meets the warranty requirements.
Resolution
- If approved, we will provide repair services, replacement parts, or another appropriate solution based on the warranty policy.
Warranty Requirements
To help us process your claim quickly, please prepare:
- Proof of purchase
- Order number
- Product name or model
- Photos or videos of the issue
- Contact information
